Terms of service

Last updated: July 17, 2026

Welcome to MERSONNE. These Terms of Service ("Terms") govern your use of our website and any purchase you make from us. By placing an order or otherwise using our Services, you agree to these Terms.

Who we are MERSONNE is operated by [Legal business name — to be added upon company registration], registered at [Registered business address — to be added upon company registration]. You can contact us at hello@mersonne.com.

Products and pricing We make every effort to display our products and prices accurately, but errors can happen. We reserve the right to correct pricing or product information, and to cancel or refuse any order affected by an error, at any time before it ships. All prices are shown in the currency displayed at checkout and are subject to change without notice.

Orders and payment By placing an order, you're making an offer to purchase, which we may accept or decline (for example, in cases of suspected fraud, stock issues, or pricing errors). Payments are processed securely through Shopify Payments and/or the other payment methods offered at checkout. Your order is confirmed once you receive an order confirmation email from us.

Shipping and delivery Shipping timeframes and costs are described in our Shipping Policy.

Returns and refunds Our returns and refunds process is described in our Refund Policy, which forms part of these Terms.

Intellectual property All content on this website — including our name, logo, product designs, photography, and text — is owned by or licensed to MERSONNE and is protected by copyright and trademark law. You may not use it without our prior written permission.

Acceptable use You agree not to use our Services for any unlawful purpose, to attempt to disrupt or compromise the security of our website, or to use automated means to access or scrape our Services without our permission.

Limitation of liability To the fullest extent permitted by law, MERSONNE will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including statutory consumer protection rights.

Governing law These Terms are governed by the laws of Austria, without regard to its conflict of law principles. If you are a consumer resident in the EU, you also benefit from any mandatory consumer protection provisions of the law of your country of residence, and nothing in these Terms takes away those protections.

Changes to these Terms We may update these Terms from time to time. Changes take effect once posted on this page, so please check back occasionally.

Contact us Questions? Email us at hello@mersonne.com — we're Marek and Simona, and we're happy to help.